Communications

Keeping Your Communication Lines Open

Managed Telephone Services

Communication is key to success. Phone systems play a crucial role in connecting with customers, partners, and employees. While it might be tempting to handle your phone systems in-house to cut costs, it’s often a more cost-effective decision to entrust this vital aspect of your business to professionals.

In spite of, or perhaps because of the long history of the telephone, phone systems can be very tedious and complicated. CBS has a long history of its own, configuring and maintaining phone and related systems as well as managing communication lines for both voice and data. We can find the best pricing for your long-distance services and assist with setting up and troubleshooting all of your mobile devices.

Expertise and Experience

We have extensive expertise and experience in the field. We understand the intricate details of phone systems, ensuring that your communication infrastructure is running smoothly. With us, you can rest assured that your phone systems will be configured, maintained, and upgraded correctly, reducing the risk of downtime and communication failures.

Focus on Your Core Competencies

Your business has a unique set of strengths and core competencies. Managing phone systems can be time-consuming and divert your focus from what you do best. By outsourcing this task to us, you free up your valuable time and resources, allowing you to concentrate on growing your business, improving customer service, and innovating in your industry.

Cost Savings

While it might seem counterintuitive, outsourcing phone system management can actually save you money in the long run. We have the tools and knowledge to optimize your phone systems for efficiency, reducing operational costs and ensuring that you’re not overpaying for services you don’t need. We can also help you choose the right equipment and solutions that align with your specific business requirements.

Scalability and Flexibility

As your business grows, your communication needs will evolve. CBS can adapt your phone systems to accommodate these changes, whether you need to add more lines, set up remote offices, or integrate new features and technologies.

Access to Cutting-Edge Technology

Phone system technology is continually advancing. The CBS communications teams stays up-to-date with the latest advancements, ensuring that your business benefits from cutting-edge solutions. This means you’ll have access to features like VoIP, unified communications, and mobile integration that can enhance your productivity and customer interactions.

Reliability and Redundancy

We understand the importance of reliable communication. We recommend redundancy and failover systems to ensure that you’re never left without a lifeline to your clients, colleagues, customers and suppliers.

Security and Compliance

Phone systems can be vulnerable to security breaches if not properly managed. We are well-versed in the latest security protocols and can implement safeguards to protect your business communications from threats and breaches. Additionally, we can help you stay compliant with industry regulations and data privacy laws, reducing legal and financial risks.

24x7x365 Support

When you let CBS manage your phone systems, you gain access to 24x7x365 support. This means you have our experts at hand to troubleshoot and resolve issues at any time, even during holidays or weekends. This minimizes disruptions to your business operations and ensures you are never out of touch.

We’re waiting for your call.​